Privacy Statement

Thank you for reaching out. Our site respects your privacy and seeks to protect your personal data. To learn more, please read our privacy policy below.

The Privacy Policy explains how to collect and use your personal data (under certain circumstances). Also remember the procedures used to ensure the privacy of your information. Finally, this policy sets out your options for collecting, using and disclosing personal data. By visiting the Site directly or through another site, you agree to the practices described in this Policy.

Protecting your data is very important to us. Your name and other information about you are therefore used in accordance with the privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you.

We will keep your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and will not be disclosed unless you have a special electronic account on the site that you enter with your username and password.


Collected Data

We may need to collect your information if you want to register a purchase order from our site.

We collect, store and process data necessary to follow up on your purchase from our website to secure any potential claims that may arise, and to provide you with our services. We may collect personal information including, but not limited to, name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, mobile number, fax number, payment details, details of payment cards or details of bank account.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our site as requested by you. In addition, we will use the information you provide to manage your account with us, verify your online transactions, check site data downloads, identify site visitors, and develop web page designs or content for users. We do a lot of demographic research and send useful or required information to the user, for example information about products and services, if you do not mind communicating with you about it. Email communication is provided to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your purchase request (for example, delivery agent or shipping company).

The agent of our network manages financial transactions over the Internet. What you need to do is to provide accurate and not misleading information to the agent or site, and you should always update it and inform us of the changes.

We may be able to store the details of your current order on our site, but we cannot retrieve it directly for security reasons. By logging in to your account on the website, you can see the information and details of your purchases that you have requested or will make shortly. You can also manage the details of your address, bank details and any newsletter you’ve subscribed to. You should also pledge confidentiality when accessing your personal data, making it available to an unauthorized third party. We are not responsible for any misuse of passwords.


Other uses of your personal information

We may use your personal information in surveys and marketing research, as you wish, for statistical purposes with full confidentiality and you may withdraw at any time. We do not send any answers to any third parties. Your email address is only disclosed if you wish to participate in the competitions. We keep survey responses in a place that is completely separate from your private email.

We may send information about us, our site or other sites, our products, our sales, our sales offers, our publications and so on, which pertain to the subsidiaries of our group or partners. If you do not wish to receive this additional information (or any part thereof), please click the “unsubscribe” link in any email sent to you, and we will cease to send this information to you within seven business days Friday, Saturday and national holidays throughout the Arab Republic of Egypt) from receiving your notification. We will contact you to inquire about the information while unclear.

We may use certain data, while maintaining privacy and confidentiality on the Site, for other purposes, including checking where users are located and following up on their visit to or links to the Web site, while providing anonymous data that does not allow your personal identification To a third party such as publishers. However, these data will not determine your identity (because they are not specific to identity)


Third parties and site links

We may forward your information to other companies in our group or to our agents and contractors to assist us in the transaction in accordance with the terms of the Privacy Policy. For example, we may use a third party to help us deliver products to you, use them for statistics and marketing research, or to help our customer service team. We may need to share information with a third party to protect against fraud and reduce credit risk. If our company is sold or part of it, we may have to transfer our databases that include your personal information to the new owner. Except as provided in our Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless necessary for the purposes set forth in this Privacy Policy or if required by law. The site may contain third-party ads or links to other sites or frames for other sites. We note that we are not responsible for any third party’s privacy policy or the content of those policies applied to other sites, nor are we responsible for any third party to whom we transmit your data in accordance with our Privacy Policy.



Accepting cookies is not a prerequisite for visiting the site. However, we cannot use the “Cart” functionality on the site and request any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer’s hard disk. Cookies can be used to discover an IP address, saving you time when you are on the site or want to visit. We use cookies to ensure your convenience when you browse this site (remember, for example, your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example, targeted marketing purposes). You can adjust your browser so it does not accept cookies, but this will limit your use of the site. Please be sure that our use of cookies does not contain any personal or private information and is free from viruses.

This site uses Google Analytics (Google Analytics), a service provided by Google to analyze web pages. To analyze how users, use the site, Google Analytics is based on cookies, text files placed on your computer. Google will transfer the information generated by cookies from your use of this Site (including the IP address) to servers in the United States where it will be stored.

Google will use this information to evaluate your use of the site, to report to the operators of the site about its activity and to provide other services related to the site’s activity and the use of the Internet. Google may also forward this information to a third party if required by law or in the event that a third party processes the information on behalf of Google. Google will not associate your IP address with any other data you hold. You can refuse to use cookies by selecting the appropriate settings on your browser, but please be aware that you will not be able to take full advantage of the functionality of the site. By using this site, you agree that Google will use your data as described and for the purposes detailed above.



At, we use appropriate security techniques and procedures to prevent, destroy or destroy unauthorized or illegal access to your information. When we collect data through the site, we store your personal information on a database within a secure e-mail server. We use firewall systems on our servers. When we collect payment details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information since we cannot guarantee 100% protection. We strongly recommend that you do not send all details of your credit card or debit card when you communicate with us electronically and without encryption. We provide physical, electronic and procedural safeguards directly to the collection, storage and disclosure of your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer against any unauthorized use.


Customer Rights

If you are concerned about your data, you are entitled to request access to personal data that we hold about you or previously transmitted to us. You may ask us to correct any errors in your personal data and this is free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.