Shipping and delivery policy

 

  • Please note that official working hours are Sunday through Thursday except public holidays.
  • The product must be ordered before 2 pm or the delivery date will be extended to an additional working day
  • Delivery within Greater Cairo from 3 days to 5 working days excluding public holidays
  • Delivery outside Greater Cairo from 5 days to 14 working days excluding public holidays

 

Areas covered by the delivery service within the Arab Republic of Egypt

Greater Cairo and Giza

Include the following areas

  1. Obour City
  2. The city of 10th of Ramadan
  3. Badr City
  4. Sunrise City
  5. Sadat City
  6. Shubra El-Kheima

 

Alexandria and Canal Cities

Include the following areas

  1. Alexandria
  2. Port Said
  3. Ismailia
  4. Suez

 

Delta

Include the following areas

  1. Qalioubia
  2. Menoufia
  3. Sharkia
  4. Gharbia
  5. Dakahlia
  6. ElBeheira
  7. Damietta and Kafr Al-Sheikh.

 

Central Egypt

Include the following areas

  1. Fayoum
  2. Beni Suef
  3. Minya
  4. Assiut
  5. Sohag

 

Upper Egypt

Include the following areas

  1. Qena
  2. Luxor

 

Coastal areas

Include the following areas

  1. The Red Sea
  2. South Sinai
  3. The North Coast

 

Remote areas

Include the following areas

  1. New Valley
  2. North Sinai
  3. Abu Simbel
  4. Marsa Alam
  5. Salloum
  6. Halaib and Shalatin
  7. Oasis

 

Delivery to the door to door: Delivery time starts from the day of the request according to the delivery area and the number of days from 10 am to 6 pm from Sunday to Thursday except public holidays.